Ceremony cancellations and changes
Arriving late to your ceremony
Register Office in Hendon Town Hall
If you are up to 30 minutes late to your ceremony, there is a late arrival fee of £25. You must pay this before the start of the ceremony.
If you are more than 30 minutes late, we will cancel your ceremony and you will need to rebook and pay again in full.
Licensed premises in Barnet
If you are up to 30 minutes late to your ceremony, there is a late arrival fee of £50. You must pay this before the start of the ceremony.
If you are more than 30 minutes late, your ceremony may not take place. You will need to re-book and pay again in full.
Changes to your ceremony
We charge £20 to change ceremony dates and times with 7 days’ notice. If you give us less than 7 days’ notice you will be charged your full booking fee.
Cancelling your ceremony
You can cancel your ceremony and apply for a refund a month before your ceremony date. Your refund will be minus the £50 non-refundable secure booking fee.
Apply for your refund by emailing or writing to us, include full details of the ceremony date, time, venue and your full names and your payment method.
Requests for refunds can be:
- emailed to email@example.com please put 'refund request' as the title of your email or
- post your request to: Barnet Register Office, Hendon Town Hall, The Burroughs, London, NW4 4BG.