Challenge a parking fine (PCN)
You can only challenge a parking fine or Penalty Charge Notice (PCN) in writing and not by phone.
You’ll need your parking ticket (PCN) number and vehicle registration number.
You should allow 24 hours for images and evidence to appear online.
How to challenge a parking fine (PCN)
You must challenge your parking fine or Penalty Charge Notice (PCN) in writing, including:
- your PCN number; your vehicle registration number; and your full address including post code
- as much detail as you can provide to support your challenge.
any evidence, including photos, that supports your challenge
To challenge to a PCN write to:
North London Business Park (NLBP),
Oakleigh Road South,
London N11 1NP
If you make a challenge during the 14-day discount period we will place your PCN on hold until we respond. If your challenge is unsuccessful you can still pay at the discounted amount of 50% of the charge.
Please don’t write to us again until you receive a Notice to Owner (or Enforcement Notice for Bus Lane PCNs) which is sent to the registered keeper of the vehicle. The Notice to Owner (or Enforcement Notice for Bus Lane PCNs) is sent out not less than 28 days after your PCN is served.
When you, as the registered keeper of the vehicle, receive a Notice to Owner (or Enforcement Notice for Bus Lane PCNs) you can make a formal appeal to us. If your formal appeal is unsuccessful you may need to pay the charge in full.
Appeals to Environment and Traffic Adjudicators at London Tribunals (formerly PATAS)
If you make a formal appeal to us and this is unsuccessful, we will send a form to you for you to make a further appeal to the independent adjudicator.
The adjudicator will examine your case and their decision is legally binding on both parties.
Please refer to the London Tribunals site for further information.