Contact Us - UAT page

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Most council services and information are now available online

You can get a faster answer and it also costs less for you to do it online. Try checking the list of common tasks below, or search the site for what you need.

You can also register for My Account for more personalised information and to track the progress of applications and issues.

Register for My Account

Do it online

Pay council tax

Most council services and information are now available online

Report a missed bin collection

Report fly tipping  

Check bin collection days  

View and comment on a planning application 


Find more information and services online using the A-Z list of services.


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Request or renew a parking permit  

Pay a parking fine  

Pay rent  

Report a road defect  

Report a damaged pavement  


Emergency information

In extreme circumstances, you can contact us using the following telephone number: 020 111 2222.


Please don't use this phone number for general enquiries or services that can be accessed online, so that our operators can handle emergency calls.

Telephone service (switchboard)

We also have an automated telephone service which is open 08:30 to 17:00 Monday to Thursday and 08:30 to 16:30 Friday. 


Please note, during busy periods there can be long waiting times. 


Telephone: 020 8359 2000

Council offices

Barnet House

Hendon Town Hall

Oakleigh Depot

North London Business Park (NLBP)

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