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Bin collection issues

You need help putting your bins out

You can request an assisted collection. - HOW?

You have extra waste or recycling.

Try to reduce the amount of your waste so that we can reduce the effect on the  environment and costs of disposal.

You must place all waste for collection within the appropriate bin. We cannot collect any extra waste placed beside your bin.

If you have extra recycling you can take it to the Summers Lane Reuse and Recycling Centre

If you have extra waste that cannot be recycled or extra garden waste you can:

If you regularly have more recycling than fits in your bin you can request a second blue bin free of charge.

If you regularly have more waste that cannot be recycled or need a second garden waste bin you can:

Spillage

If our crews have spilt materials onto the road or pavement from your bins please contact us and we will clean up, wherever possible on the same day.

You don’t have any bins at your property

Most properties have bin collections, but if you live in block of flats (6 or more flats) you will have a different selection of bins.

You can request new or replacement bins.

For a small number of residents blue bins will be replaced with a sack collection.

If you are unsure what type of service you need please contact us.

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