You need help putting your bins out
You can request an assisted collection. - HOW?
You have extra waste or recycling.
Try to reduce the amount of your waste so that we can reduce the effect on the environment and costs of disposal.
You must place all waste for collection within the appropriate bin. We cannot collect any extra waste placed beside your bin.
If you have extra recycling you can take it to the Summers Lane Reuse and Recycling Centre
If you have extra waste that cannot be recycled or extra garden waste you can:
- Take it to the Summers Lane Reuse and Recycling Centre where you can dispose of it free of charge
- Contact us to arrange a special collection. This is a chargeable service
If you regularly have more recycling than fits in your bin you can request a second blue bin free of charge.
If you regularly have more waste that cannot be recycled or need a second garden waste bin you can:
- Request a second 240 litre black bin for £172.94. This is only available if you live with 6 or more people in your house.
- Request a second 240 litre garden waste bin for £56.71.
If our crews have spilt materials onto the road or pavement from your bins please contact us and we will clean up, wherever possible on the same day.
You don’t have any bins at your property
Most properties have bin collections, but if you live in block of flats (6 or more flats) you will have a different selection of bins.
You can request new or replacement bins.
For a small number of residents blue bins will be replaced with a sack collection.
If you are unsure what type of service you need please contact us.